Privacy Policy

1. Information We Collect

When you submit a form on our website, we may collect information such as:

• Name
• Business name
• Email address
• Phone number
• Information about the services you are interested in
• Other information you voluntarily provide

We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, device information, and basic website usage data.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your inquiry
• Contact you about a consultation or demo
• Schedule appointments
• Provide information about TripleLeads services
• Follow up regarding your interest in our services
• Communicate with you by email, phone, or SMS where appropriate
• Maintain records of inquiries and communications
• Improve our website and customer experience
• Comply with applicable legal obligations

We do not use information submitted through our website for purposes unrelated to your inquiry or our business relationship without an appropriate legal basis or consent.

3. SMS & Communications

TripleLeads may contact you by email, telephone, or SMS/text message when you provide your contact information.

Where SMS consent is requested, marketing and non-marketing text message consent may be presented separately.

Marketing messages may include information about TripleLeads services, offers, or updates.

Non-marketing messages may include responses to your inquiry, consultation scheduling, appointment reminders, and service-related communications.

Consent to receive marketing text messages is not a condition of purchasing services.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

After opting out, you may receive a final confirmation message confirming your request.

4. SMS Consent and Mobile Information

TripleLeads does not sell or share SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.

We may use service providers that help us operate our communications and customer relationship systems. These providers may process information only as necessary to provide services on our behalf.

5. How We Share Information

We may share personal information with service providers that assist us with operating our website, managing inquiries, scheduling consultations, communications, CRM functions, and related business operations.

These service providers may include HighLevel / GoHighLevel and LeadConnector.

We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect the rights, security, or safety of TripleLeads, our users, or others.

We do not sell personal information collected through our website.

6. Cookies and Website Data

Our website may use cookies, local storage, or similar technologies that are necessary for website functionality, security, performance, or basic analytics.

We may also use non-essential analytics or advertising technologies in the future. Where required, those non-essential technologies will only be used after you provide consent.

You can accept or reject non-essential technologies through the cookie consent controls available on our website. We may store your preference on your device so that we can remember your choice on future visits.

You can also control or clear stored website data through your browser settings. Disabling or removing certain technologies may affect how parts of the website function.

7. Third-Party Services

TripleLeads may use third-party platforms to manage inquiries, communications, customer information, and appointment scheduling.

These services may include:

• HighLevel / GoHighLevel
• LeadConnector

These providers may process personal information on behalf of TripleLeads as necessary to provide their services.

Their handling of information may also be subject to their own privacy policies and terms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries
• Maintain communication with prospective or existing clients
• Provide requested services
• Maintain appropriate business records
• Comply with legal obligations
• Resolve disputes or enforce agreements

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

TripleLeads uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also:

• Withdraw consent where applicable
• Opt out of marketing communications
• Opt out of SMS communications by replying STOP

To submit a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

11. Children’s Privacy

TripleLeads is intended for businesses and prospective business clients. Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or legal requirements.

When we update this policy, we will update the Last Updated date at the top of this page.